Customer Service Representative & Call Center Agents Jobs In Karachi (Updated)
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| Customer Service Representative & Call Center Agents Jobs In Karachi (Updated) |
- Call center
Job details
Full Job Description
Maverick International call center based in Karachi is looking for Young, Energetic, Talented, Sharp Individuals Male and Female for Afternoon and Evening Shift
Available shifts with their salaries:
4:00 Pm-8:00 Pm ( Basic salary 15 k to 25 k plus commission)
8:00 Pm-12:00 Am ( Basic salary 15 k to 25 k plus commission)
6:00 Pm-1:00 Am ( Fixed salary 18 k to 25 k plus commission ) All commissions based on your progress
Excellent chance to start a dynamic career in call center industry.
Free training will be provided to fresh candidates.
Fresh and Experienced both are encourage to apply
We provide you following benefits and incentives to be a part of our company :
Attendance Allowance
Weekly Bonuses
Monthly Bonuses
Top performance Award
Promotions & Much more to make Extra income
Requirements
Required Basic English language
Strong Communication Skills
Whats App at
+92 347 2091906
+92 310 8797915
Thanks
Job Type: Part-time
Part-time hours: 24 per week
Salary: Rs18,000.00 - Rs25,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Hiring Insights
Application response rate: 60%
Hiring 10+ candidates for this role
Urgently hiring
Customer Service Representative
Job details
Full Job Description
Description:
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Responsibilities:
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem, expediting and escalating for resolution; following up to ensure resolution.
- Identify and assess customers’ needs to achieve satisfaction
- Communicate and coordinate with internal departments
- Answer queries that are initiated through the company website and routing requests through proper channels to assist in generating sales.
- Provide accurate, valid and complete information by using the right methods/tools.
- Process applications with keenly verifying the documents provided by the applicants.
- Should be able to make calls; hot and cold.
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements:
- Proven customer support experience or experience as a client service representative will b
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Minimum education BA/BBA
- Call center or customer service experience preferred
- Willingness to participate in training before hire and on-the job
- Excellent listening skills and an empathetic voice and manner
- Dedication to customer satisfaction
- Basic knowledge of computer software and office systems
- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
- Familiarity with all of the goods and services offered by the company
- Additional language is a plus
Job Type: Full-time
Salary: Rs35,000.00 - Rs45,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Hiring Insights
Hiring 1 candidate for this role
Call Center Agents
Job details
Full Job Description
We require male & female Call Center agents for our Call Center located at Main University Road, Gulshan-e-Iqbal block 13B, Karachi.
Job Timings & Salary Package:
Shift 1: 05:00 PM to 10:00 PM (12,000 basic salary + 1,000 Allowance + Commission).
Shift 2: 05:00 PM to 11:00 PM (15,000 basic salary + 1,500 Allowance + Commission).
Shift 3: 11:00 PM to 06:00 AM (17,000 basic salary + 2,000 Allowance + Commission)
- Working Days are Monday - Saturday (6 days a week).
- Fresh candidates and students are encouraged to apply.
- Training will be provided after hiring.
- Fluency in English is required.
- Pick and drop is NOT available.
- Age limit 15 to 35
For interview and further details, contact on whatsapp contect timing is 3pm to 12pm
Amber Nasir
0318-2057240
Job Types: Full-time, Part-time, Fresher
Hiring Insights
Application response rate: 63%
Hiring 7 candidates for this role
Call Center CSR
Job details
Qualifications
English (Required)
Full Job Description
Responsibilities:
- Manage a large number of outbound calls promptly and analyze customer needs, clear every information which is asked by customer
- Interact with customer to provide information about our products and clear their concerns and queries
- Follow communication skills and overcome the objection
- Ask questions to analyze customer requirements
- Check eligibility and verify every information which is given by customer
- Fill out forms and submit their case
Requirements:
- Minimum education Matriculation/intermediate
- Male and female both can apply
- Must have communication skills. listening skills, and a positive attitude
- Must be fluent in English
- Basic computer knowledge
- Must be a quick learner
- Fresh candidate are encourage to apply, prior experience is a plus
Benefits:
- Rapid growth
- Fixed basic salary along with monthly bonus
- No targets
- Job security
NOTE: APPLY ONLY IF YOU HAVE GOOD SPOKEN ENGLISH AND WILLING TO WORK IN EVENING AND NIGHT SHIFT
SALARY PACKAGE: 30,000 + BONUS
Job Types: Full-time, Fresher
Salary: From Rs30,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Preferred)
Language:
- English (Required)
Hiring Insights
On-going need to fill this role
Urgently hiring
Offshore Call Centre Recruiter
Job details
Full Job Description
Must be having 20 plus call centers network globally.
Must have outsourced US based and Canadian based projects.
Preferably outsourced financial projects such as Mortgage, Credit Repair, Banking etc.
Job Type: Full-time
Salary: Rs50,000.00 - Rs100,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Preferred)
Hiring Insights
Hiring 2 candidates for this role
Urgently hiring
Call Center Agent - Inbound - Fly Jinnah - Karachi
Job Purpose
To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.
Key Result Responsibilities
- Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.
- Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
- Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.
- Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
- As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
- Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
- Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
Key Result Responsibilities - Continued
- Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.
- Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.
- Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.
- Performs any additional responsibilities as advised by the Line Manager/Supervisor.
Qualifications (Academic, training, languages)
- High School/Diploma or equivalent.
- Capable of using technology systems and tools such as Microsoft Office.
- Good in English & Urdu Languages.
- No hearing or articulatory problems.
Work Experience
- No previous experience is required for this role; any experience would be treated as an advantage.
- Capability of understanding market trends and channeling them leading to effective customer care solutions
- Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
- Capable of understanding customers’ problems and direct them in the right channel.
- Ability to work for long hours and under pressure.
- Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
- Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
Sales Associates
Job details
Full Job Description
- Outbound B2B calls to promote and sell the service.
- Job responsibilities will include scheduling sales meeting, building prospect list, sending out email campaigns and outbound level 1 cold calling
- Consolidate existing customer base while building new customer base
- Respond to client inquiries and resolve
Job Requirements
- 1-2 years experience working in call center selling internationally (preferably in US or Canada)
- Strong commitment towards learning and motivated to grow into the sr. sales associate role
- Individuals having the Ability to read, write, and speak English fluently with a good American or Neutral accent.
- Proficient with MS Office particularly MS Excel (Spreadsheet)
- Sales flare
- Possess Knowledge of Call Centre Operations
- Must be flexible to work in night shifts
- Excellent communication skills
Job Type: Full-time
Expected Start Date: 26/09/2022
Hiring Insights
Application response rate: 58%
Hiring 1 candidate for this role
Job activity
Posted today
CALL OPERATOR
Job details
Qualifications
call center: 3 years (Required)
English, Urdu (Required)
Intermediate (Preferred)
Full Job Description
We are looking for a female call operator who has good communications skills and has a 2-3 years experience in the field. You need to have a good grip on your response to live customer and can relate to products and have good convincing power.
Job Type: Full-time
Salary: From Rs50,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Education:
- Intermediate (Preferred)
Experience:
- call center: 3 years (Required)
Language:
- English, Urdu (Required)
Hiring Insights
Hiring 1 candidate for this role
Urgently hiring
Job activity
Employer reviewed job 2 days ago
Posted 3 days ago
Call center agent
Job details
Qualifications
English (Preferred)
Full Job Description
We are looking for a Call Center Representative for a US based campaign (night shift).
Requirements and skills:
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Keep records of all conversations in our call center database in a comprehensible way.
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
High school degree (O/A levels or equivalent)
Must be able to speak fluent ENGLISH
Job timing : Mon to Fri ( 8:00 PM TO 5:00 AM)
Office Based
Job Type: Full-time
Salary: Rs30,000.00 - Rs50,000.00 per month
Language:
- English (Preferred)
Hiring Insights
Hiring 6 candidates for this role
Urgently hiring
Chait support Representative International
Job details
Full Job Description
We are Hiring Representatives.
- International Call Center
- Commissions and Spiffs
- Saturday and Sundays are off
Job Description
Responsibilities:
1- Communicate with customers via phone, email and chat.
2- Provide knowledgeable answers to questions about services.
3- Work with internal departments to meet customer's needs.
4- Co-operation with the team for better performance
5- Managing and Developing.
6-Leadership responsibilities.
7- Work for goal.
Criteria:
1- Freshers are encouraged as well.
2- Fluent English communication.
3- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
4- Ability to multi-task, organize, and prioritize work
5- Should be able to adapt to the environment.
6- Verify the information given.
Night Shift Job
Contact: 0335 390 1879
Contact: 0310-1505405
Job Types: Full-time, Commission
Pay: Rs 30,000.00 - Rs80,000.00 per month
Experience:
Call center: 1 year (Preferred)
Job Types: Full-time, Contract, New-Grad
Salary: Rs 30 ,000.00 - Rs80,000.00 per month
Job Types: Full-time, Fresher
Salary: Rs30,000.00 - Rs80,000.00 per month
Hiring Insights
Hiring 4 candidates for this role
Urgently hiring
Call Center
Job details
Full Job Description
"Great Opportunity for Job Seekers in Karachi"
A reputable International Call Center is looking for fresh and Energetic "Customer Service Representatives".
- Part time and Full time both shifts are available.
- Freshers and students can also apply.
- Males and Females both can apply.
- Training will be provided free of cost.
Requirements:
- Must be at least Matric/Inter & Graduate will be highly appreciable.
- Good Communication Skills.
- Must be Regular and Punctual.
Age Limit:
18 to 30
Job timings:
- Part Time Evening Shift 05 Hrs. (06:00 PM to 11:00 PM)
- Full Time Night Shift 08 Hrs. (10:00 PM TO 06:00 AM)
Salary:
We offer handsome Salary Package. Monthly & Weekly Bonus and Commissions.
- (Part Time) 15,000 to 24,000
- (Full Time) 20,000 to 35,000
Benefits:
- Customer handling and Objection handling skills training included.
- Training and Support provided by our Executive Trainers.
- Daily, Weekly and Monthly Commissions.
- Rapid Promotions.
- Excellent Working Environment.
- Professional and Experienced trainers
Address:
Plot # 36-B, 3rd Floor Hina Center above Pizza Hut, University Rd, Block 13 A Gulshan-e-Iqbal, Karachi.
HR Manager:
0332-3285093
Job Types: Full-time, Part-time, Fresher
Salary: Rs15,000.00 - Rs35,000.00 per month
Hiring Insights
Application response rate: 68%
On-going need to fill this role
Call center Agent
Job details
Full Job Description
-Looking for a Call center agent for LI and duct cleaning campaign.
-Experience: Fresh
-Must have good English communication skills
-Timing: Night Shift
-Location: Shahrefaisal
-Salary 50k
-English Communication skill is mandatory
Job Type: Full-time
Pay: Rs45,000.00 - Rs50,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Hiring Insights
Application response rate: 78%
Hiring 10+ candidates for this role
Urgently hiring
Customer Retention Specialist
Job details
Full Job Description
Description
A Multinational Company is looking for vacant Positions in their Customer Services Department and giving a chance to the candidate to grow with in the company on the Management level. Candidate must have some experience related to the same field and having strong Communication Skills Responsibilities:
- Taking inbound calls from Customer
- Book their appointment with Engineers
- Send Reminder SMS via System
- Have to be active on our response group via skype to communicate with Head office
- Customer Support
- Gathering information about customer complaints.
- Developing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
- Building positive relationships with customers and business associates.
Specification
Requirements
- Positions: 3
- Qualifications: Inter/Bachelors
- FLUENT English
- Advanced Computer Skills
- Can work on Software
- Have Experience in Customer Service + Support(Inbound and outbound calls)
- Can deal with UK Base Customers
Required experience * Experience Required in Customer Support
- Previously Worked in Call Center industry
Job Type: Full-time
Salary: From Rs40,000.00 per month
Hiring Insights
Application response rate: 52%
Hiring 3 candidates for this role
Sales Executive B2B
Job details
Full Job Description
We are looking for Experienced sales resource in B2B sales unit must be result-oriented and energetic profiles.
Job description
- Responsible for assigned sales targets
- International B2B campaign with cold calling.
- Maintain good relationship with client.
- Generated sales lead organically, as well as through customer referrals. Goal-oriented and customer-focused team player.
- Communicated any new products or update policies to our customers. Created professional sales script
Requirements
- Excellent communication skills
- Sales acumen
- Prior experience in call center is plus
- Should have fluency in english
- O/L Levels or Bachelor's
Shift Timings : Morning
Job Type: Full-time
Salary: Rs30,000.00 - Rs50,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Hiring Insights
Hiring 2 candidates for this role
Customer Support Representative
Job details
Qualifications
Bachelor's (Required)
Call Center, Banking Sector or Insurance Companies: 2 years (Required)
Full Job Description
We are Hiring Customer Support Representatives
Responsibilities
· Manage to do large amounts of phone calls and come up with the potential’s clients
· Generate sales leads
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team sales targets and call handling quotas
· Take the extra mile to engage customers
Experience & Qualification:
· Must be Graduated
· Having atleast 2 years of proven experience of Call Center, Banking Sector or Insurance Companies (Real Estate Preferred)
· Track record of over-achieving quota
· Strong phone contact handling skills and active listening
· Familiarity with CRM systems and practices
Timings are 01:00 pm till 09:00 pm.
Salary: 40,000 /- plus commission (including pick & drop)
Location: Bahria Town (Karachi)
Gender: Male / Female
Note: Shortlisted candidates have to come for the Final Interview at Best Homz Head Office (Bahria Town Karachi)
Job Type: Full-time
Salary: Rs40,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Call Center, Banking Sector or Insurance Companies: 2 years (Required)
Hiring Insights
Hiring 8 candidates for this role
Job activity
Employer reviewed job 4 days ago
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